We achieved the 13-week target timescale for the project. Taking full advantage of the highly efficient and productive working practices that are embedded in the Skylakes business model, each of our social work practitioners delivered six completed service user assessments per week. Each assessment was quality assured before being uploaded.
Our team efficiently progressed safeguarding concerns and cases where ‘funding from health’ was indicated. They also reported ‘concern with provider’ issues to PCC. While ensuring that standards of care were not compromised, the Skylakes team managed to identify economies in some of the care packages provided. These were reported to PCC and actioned in consultation with the council’s social care team.
The Skylakes team also identified a number of cases where eligibility criteria were no longer being met and, therefore, it was inappropriate for PCC to continue providing the care package.
Delivering positive service transformation is a key aim of the Skylakes service. As part of their efficiency review, our team found and addressed anomalies in the use of direct payments. They also identified opportunities for efficiencies in commissioning and contracting
Following Skylakes’ success in Montgomeryshire, PCC re-commissioned Skylakes for a project in Radnorshire.