The uniquely versatile Skylakes business model was the perfect fit for the Kirklees Council brief. Our highly flexible yet holistic approach enables us to quickly put in place a fully-managed, end-to-end service which guarantees continuity, quality control and full accountability for delivery and compliance.
Appreciating that time was of the essence in this project, we responded rapidly with a detailed proposal to mobilise within 2 weeks. This involved deploying a team of seven senior social work practitioners with a minimum of four years’ experience, overseen by a highly experienced Project Manager and supported by admin staff. Skylakes had internal SMT and Quality Assurance wrapped around the project.
We agreed clear key performance indicators (KPIs) and put in place robust procedures for reporting and analysis, including weekly data reports and conference calls to resolve quickly any potential issues or risks.
As on every project, our main objective was to work closely with Kirklees Council to ensure a legacy which would promote positive service transformation and improved practice. Following a mid-project review in February 2017, the project parameters were adjusted to more closely match capacity with demand.