The project timescale was seven weeks. Each piece of work comprised of a full day observation to account for complexities and to ensure a full understanding of time related needs. All allocated reviews were carried out by the agreed project completion date.
The average time from appointment to upload of the report on the CareFirst system was 14 working days. The average time from appointment to closure was 19 days.
Of the 44 cases reviewed, increased intervention was recommended in nine cases. In seven cases, no change was deemed to be required. In 12 cases, a decrease in services provided was advocated.